The confidentiality agreement previously invoked by the government as evidence of data protection states in a section marked “Confidentiality”: State Information Technology Department Secretary and Officer of Special Duty to Chief Minister M Sivasankaran had signed an agreement with Sprinklr, based in New Jersey. The pact was drawn up without the approval of the legal and financial services. It adds that the data will be returned after the contract expires or is terminated. The Kerala government has denounced the agreement reached with the American technology company Sprinklr on the collection and management of health data of Covid 19 patients and isolated patients in the state. The order issued Wednesday indicates that the agreement from March 25 to September 24 or the end of the COVID 19 pandemic is effective, depending on the previous date. Both Am1. and 12 confirmation letters, however, there are glaring differences and a change in tone from the date. “Within thirty (30) days of the effective date of termination and on request, Sprinklr extracts the available content from the platform customer. Both parties will accept an acceptable transfer method,” the agreement states.

The data was collected from the base with a mobile medical application developed by Sprinklr. The UDF alliance, led by Congress, and the BJP rejected the agreement and said the agreement risked crucial health data for thousands of people without their consent. Thiruvananthapuram: Tungstat by the onslaught of the opposition led by Congress on the handing over of data from COVID-19 suspects to the American company of rp and marketing Sprinklr, the government of Kerala released the memorandum of understanding Wednesday. The agreement stipulates that the final decision on data vests will not be misused by the citizen. A relevant part of the agreement with Sprinklr is data protection. Details of the agreement have been published on the website. The agreement signed on April 2 expires on September 24. Depending on the deal, the data can be collected from March 25 to September 24.

Previously, Sprinkler also mentioned data protection in a letter to the IT secretary. Days after the Kerala government was questioned about its links to the U.S. company Sprinklr regarding the transmission of data from people under surveillance for COVID-19, the government released documents relating to the contract. Eight documents posted on the State Government website include the order form, the service contract, Sprinklr`s declaration of confidentiality, the confidentiality agreement and two confirmation letters written on April 11 and 12. Concerns were expressed that the use of health data from a U.S. company jeopardized the privacy of patients with Covid 19 and those quarantined. Opposition parties have called for the agreement to be repealed. The end date of the transfer is earlier than (i) September 24, 2020 and/or (ii) the end of the COVID 19 pandemic, as agreed by consensus between the parties. It is expected that the validity of the licence will be extended by the mutual written agreement of the parties (a “delay of extension”). Data retention and support conditions apply under the Silver and Standard or Sprinklr Service Level Agreement (SLA) categories. Under the agreement, Sprinklr should help the state government collect and process health data from people in quarantine.

The stated purpose of the agreement was to help doctors and health planners make an informed decision about their hospital stay. Shortly after the documents were posted on the government`s website, Ramesh Chennithala said the confirmation letters published by the government had only been written after making his accusations.